Support & Services
STOA is an open-source project backed by CAB Ingénierie, the company behind its development. Support ranges from free community resources to hands-on engagement with the core team.
Support Overview
| Tier | Channel | Best For |
|---|---|---|
| Community | GitHub Issues, Discord | Evaluation, dev/test, contributions |
| Early Adopter | Direct email, scheduled calls | First production deployments |
| Enterprise | Custom engagement via partner | Mission-critical systems (coming H2 2026) |
Community Support
Free for all users
The fastest way to get help and contribute back.
- 🐛 GitHub Issues — Bug reports, feature requests → stoa-platform/stoa
- 💬 Discord — Real-time community chat → Join STOA Discord
- 📚 Documentation — Guides, API reference, architecture decisions → docs.gostoa.dev
Community support operates on a best-effort basis. Critical bugs are typically triaged within a few days; feature requests are reviewed weekly.
Early Adopter Program
For organizations deploying STOA in production
As an early-stage project, STOA offers something large vendors cannot: direct access to the platform's creator and lead architect.
What You Get
- Direct line to the founder — Email and scheduled video calls with the person who designed and built STOA. No ticket queue, no L1 support wall.
- Integration guidance — Hands-on help connecting STOA to your existing stack (webMethods, Axway, Oracle OAM, Keycloak, etc.).
- Co-construction — Your feedback directly shapes the roadmap. Early adopters get priority on feature requests.
- Production readiness review — Architecture validation before you go live.
How It Works
This is not a support contract with SLA fine print. It's a partnership: you get dedicated attention from the core team, and we get real-world validation of the platform in enterprise environments.
📧 Contact: contact@gostoa.dev
Professional Services
CAB Ingénierie, the company behind STOA, provides hands-on consulting for organizations that need more than self-service.
Available Engagements
| Service | Description | Typical Duration |
|---|---|---|
| POC Workshop | Guided proof of concept on 1-2 pilot APIs | 4 weeks |
| Architecture Assessment | Evaluate your current API landscape and define a migration path | 1-2 weeks |
| Production Deployment | HA setup with observability, auth federation, GitOps | 4-8 weeks |
| Custom Integration | STOA Link development for your specific gateway or IdP | Scoped per project |
Training
| Session | Audience | Format |
|---|---|---|
| STOA for Architects | Solution/enterprise architects | 1-day workshop |
| STOA for Operators | Platform/DevOps teams | 1-day workshop |
| Custom | Tailored to your stack and constraints | Scoped together |
All services are delivered by the STOA core team. For larger engagements, delivery may involve our ESN partner network.
📧 Contact: contact@gostoa.dev
Enterprise Support — Coming H2 2026
Structured enterprise support with formal SLAs, dedicated Technical Account Managers, and certified partner delivery is planned for the STOA v1.0 GA release (mid-2026).
If you need enterprise-grade support today, get in touch — we'll find an arrangement that works for your timeline.
Contact
| Purpose | Contact |
|---|---|
| General inquiries | contact@gostoa.dev |
| Security disclosures | security@gostoa.dev |
| Community | Discord |